Password and Security

This interface allows you to change your email panel account’s main password.

To change your password, you must know your original password. If you do not remember your password, contact us and we can offer your a temporary password.

Use a secure password. A secure password is not a dictionary word, and it contains uppercase and lowercase letters, numbers, and symbols.

To change your password, perform the following steps:

  1. Enter the original password in the Old Password text box.
  2. Enter and confirm the new password in the appropriate text boxes.

Manage External Authentications - For full Cpanel clients.

The Manage External Authentications interface allows you to manage the OpenID Connect-compliant identity providers that your server's users can use to log in to cPanel, WHM, or Webmail.

  • You cannot currently link an external account to multiple cPanel accounts, WHM accounts, or Webmail accounts. However, you can link an external account to a cPanel account, a WHM account, and a Webmail account. Also, you can link multiple external accounts to the same cPanel, WHM, or Webmail account. We expect to expand this functionality in a future release.

  • If you link to an external account through an identity provider that has two-factor authentication enabled, you must also authenticate through that identity provider in addition to any two-factor authentication that you configure on your server.

Configure and enable authentication method

To add an authentication method for a cPanel service, perform the following steps:

  1. Click the Configuration tab.
  2. In the desired identity provider's row, click Configure. A new interface will appear.
  3. Enter the identity provider's configuration settings in the appropriate text boxes.
    • Most OpenID Connect-compliant identity providers require Client ID, Client Secret, and  entries.
  4. Click Save. The list of identity providers will appear.
  5. Click the appropriate switch to toggle the provider for a service from Disabled to Enabled.

To disable an identity provider for a service, click the appropriate switch to toggle the provider from Enabled to Disabled.


  • If you remove an identity provider, the system will revoke access for all credentials that require that identity provider.

  • The system automatically disables missing or misconfigured identity provider modules.
  • If you use change your server's hostname, you must update the Redirection URI settings in the configuration settings at the identity provider's site to reflect the new hostname.

Manage credentials

The Credentials section of the interface lists cPanel services accounts and the external authentication credentials with which they are associated.

To unlink external authentication credentials from a cPanel account, perform the following steps:

  1. Click the Manage Users tab.
  2. Click Manage in the appropriate row for that user and service.
  3. Click Unlink next to the appropriate account.
  4. Click Unlink to confirm that you wish to revoke the account.